Welcome to the Phoenix Volleyball FAQ! Below are answers to some of the most common questions we get from our players, customers, and supporters.

🛒 Orders & Shipping

Q: How long does shipping take?
A: Orders typically ship within 1–3 business days. Delivery times vary by location, but most domestic orders arrive within 5–7 business days.

Q: Do you ship internationally?
A: Yes! We currently ship to select countries. Shipping fees and delivery times will vary based on your location. International duties/taxes may apply.

Q: How can I track my order?
A: Once your order ships, you’ll receive a confirmation email with a tracking number. You can also track your order via your Phoenix Volleyball account.

🔁 Returns & Exchanges

Q: What’s your return policy?
A: We accept returns of unused items within 30 days of delivery. Items must be in original packaging and condition. Visit our Returns Page for full details.

Q: Can I exchange an item?
A: Yes! If you need a different size or color, contact us within 30 days and we’ll help you arrange an exchange.

🏐 Product Questions

Q: What makes your volleyballs different?
A: Our Phoenix Competition Ball is designed with high-quality materials for superior grip, control, and durability. It’s tested by real players under real gameplay conditions.

Q: Do you offer team or bulk discounts?
A: Yes! We love supporting schools, clubs, and teams. Reach out to us at support@phoenixvolleyball.com for custom quotes.

Q: How should I care for my volleyball gear?
A: Store your gear in a dry place, avoid exposure to extreme heat or moisture, and clean your ball with a soft cloth and mild soap if needed.

🧠 Training & Community

Q: Do you offer volleyball tips or drills?
A: Absolutely! Check out our Blog for expert tips, training drills, and insights to help you improve your game.

Q: Can I contribute to your blog or become a tester?
A: We’d love that! If you’re passionate about volleyball and want to share your story or test future products, reach out via our Contact Page.

💬 Still need help?

If your question isn’t listed here, don’t worry—we’ve got you. Reach out to us anytime at: 📧 support@phoenixvolleyball.com 📱 Or DM us on Instagram @PhoenixVolleyball